Hi there
I'm brand new to Drupal and have only just in the last day installed a fresh copy and I'm going through the stages of setting it up. So far everything is working OK except the check for available updates. When I check for updates I get a message telling me:
"Unable to fetch any information about available new releases and updates."
However, I'm struggling to find any further information as to why that process might be failing (I have so far looked in the apache error log and the php error log).
The webserver I'm using for Drupal: Apache 2.2.4 PHP 5.2.1 Solaris 10 (sparc)
The database is on a separate host and is: Mysql 5.1.11 (on Solaris 10, intel)
Like I say it's a fresh install of Drupal 6.15 with no modification apart from the fact that I have enabled the path module.
Thanks in advance for any help and/or advice you can give.
Have you run "cron"? One early task is to install a crontab. Another is to install drush.
Jim
On Fri, Feb 19, 2010 at 5:36 AM, Matt Jones matt@snurfer.org wrote:
Hi there
I'm brand new to Drupal and have only just in the last day installed a fresh copy and I'm going through the stages of setting it up. So far everything is working OK except the check for available updates. When I check for updates I get a message telling me:
"Unable to fetch any information about available new releases and updates."
However, I'm struggling to find any further information as to why that process might be failing (I have so far looked in the apache error log and the php error log).
The webserver I'm using for Drupal: Apache 2.2.4 PHP 5.2.1 Solaris 10 (sparc)
The database is on a separate host and is: Mysql 5.1.11 (on Solaris 10, intel)
Like I say it's a fresh install of Drupal 6.15 with no modification apart from the fact that I have enabled the path module.
Thanks in advance for any help and/or advice you can give.
-- Matt Jones -- [ Drupal support list | http://lists.drupal.org/ ]
Hi,
I had this issue, too when I started, but cannot remember the remedy.
I looked it up on drupal.org, e.g. http://drupal.org/node/215685
But I don't find the right thing either (and I usually find my answers there).
Drupal's INSTALL.TXT has this passage which is not very specific: Various Drupal features require that the web server process (for example, httpd) be able to initiate outbound connections. This is usually possible, but some hosting providers or server configurations forbid such connections. The features that depend on this functionality include the integrated "Update status" module (which downloads information about available updates of Drupal core and any installed contributed modules and themes), the ability to log in via OpenID, fetching aggregator feeds, or other network-dependent services.
Another suggestion from one of the above mentioned issue was to raise the max execution time of your php.
Anyways, this is likely a server issue, so it depends more on you webserver than on drupal.
Hope that helps a little
On Fri, Feb 19, 2010 at 1:51 PM, Jim Tarvid tarvid@ls.net wrote:
Have you run "cron"? One early task is to install a crontab. Another is to install drush.
Jim
On Fri, Feb 19, 2010 at 5:36 AM, Matt Jones matt@snurfer.org wrote:
Hi there
I'm brand new to Drupal and have only just in the last day installed a fresh copy and I'm going through the stages of setting it up. So far everything is working OK except the check for available updates. When I check for updates I get a message telling me:
"Unable to fetch any information about available new releases and updates."
However, I'm struggling to find any further information as to why that process might be failing (I have so far looked in the apache error log and the php error log).
The webserver I'm using for Drupal: Apache 2.2.4 PHP 5.2.1 Solaris 10 (sparc)
The database is on a separate host and is: Mysql 5.1.11 (on Solaris 10, intel)
Like I say it's a fresh install of Drupal 6.15 with no modification apart from the fact that I have enabled the path module.
Thanks in advance for any help and/or advice you can give.
-- Matt Jones -- [ Drupal support list | http://lists.drupal.org/ ]
-- Rev. Jim Tarvid, PCA http://ls.net http://drupal.ls.net http://crossleft.org
-- [ Drupal support list | http://lists.drupal.org/ ]
On Fri, Feb 19, 2010 at 1:12 PM, Maurice Mengel mauricemengel@gmail.com wrote:
Drupal's INSTALL.TXT has this passage which is not very specific: Various Drupal features require that the web server process (for example, httpd) be able to initiate outbound connections. This is usually possible, but some hosting providers or server configurations forbid such connections. The features that depend on this functionality include the integrated "Update status" module
Aha! This turned out to be the case - outbound connections on port 80 were being blocked.
Thanks for your help!
On Fri, Feb 19, 2010 at 12:51 PM, Jim Tarvid tarvid@ls.net wrote:
Have you run "cron"? One early task is to install a crontab. Another is to install drush.
Thanks, yes I have run cron and have set up a crontab to have cron.php called on an hourly basis. On the status report page the only item which is not showing as green is the Drupal core update status.
I appreciate the help, cheers
On Fri, 19 Feb 2010, Matt Jones wrote:
Thanks, yes I have run cron and have set up a crontab to have cron.php called on an hourly basis. On the status report page the only item which is not showing as green is the Drupal core update status.
What version of core are you running exactly? Sorry if you already said that in your original message, which I no longer have.
Luke
On Fri, 19 Feb 2010, Jim Tarvid wrote:
Have you run "cron"? One early task is to install a crontab. Another is to install drush.
Cron would cause a "no updates available" or "updates never checked" sort of error, not a "can not get updates" error.
Have you checked the drupal logs for any kind of errors? admin/reports/dblog is a good place to start.
Luke
On Fri, 19 Feb 2010, Luke wrote:
Have you checked the drupal logs for any kind of errors? admin/reports/dblog is a good place to start.
Also, is there anything listed on your system status report at admin/reports/status?
Luke