[development] Drupal Answers: A Stackoverflow/StackExchange site proposal
Dipen
dipench at gmail.com
Mon Jan 31 01:28:10 UTC 2011
I feel the most important feature of a support system from a seeker's point
of view is to quickly filter out the signal from the noise, when I search
google for support on any topic I am really looking for 2 things:
1> To find a forum topic (blog posts are godsend) which is close to what I
am looking for.
2> When I see that the post or the question has been answered, which is
usually the most difficult part as when I am not sure if the post has
already been answered comprehensively by community I am weary of reading the
whole thing but irrespective I have to. If you look at new age support
systems like stackoverflow, zendesk you can quickly make out if the query is
resolved and in most cases you got to read only one response ( like in case
of stackoverflow )
I would like to see the 2nd part on drupal.org a way to mark a question
SOLVED/RESOLVED as I think that will make lives of thousand of support
seekers easier by filtering out the noise from signal. Some more work into
that system we will also be able to reduce number of duplicate questions.
I created an issue about this around 2 years back but never got a response
:) - http://drupal.org/node/399592
What do you think?
Cheers
----------------------------------
Dipen Chaudhary
Founder, QED42 : We build beautiful and scalable web strategies (
www.qed42.com )
Blog: dipenchaudhary.com
Twitter: http://twitter.com/dipench
On Mon, Jan 31, 2011 at 5:24 AM, nan wich <nan_wich at bellsouth.net> wrote:
> It also appears to do badging (such as User Badges will hopefully get to).
> Is that in ArrayShift?
>
> The interesting thing is that I never could navigate to a question. Is that
> a function of age or must one be a member before one may ask or see
> questions?
>
> And thanks for letting me know about VUD so now I know which direction to
> move Plus 1 for merging.
>
>
> *Nancy*
>
>
>
> Injustice anywhere is a threat to justice everywhere. -- Dr. Martin L.
> King, Jr.
>
>
> ------------------------------
> *From:* Carl Wiedemann
>
> Recently the Vote Up/Down module http://drupal.org/project/vote_up_downwas implemented on
> groups.drupal.org in an effort to provide some sense of each post's value
> to the community. Integrating Vote Up/Down with drupal.org's existing
> forum could be a next step.
>
> Stack Overflow's architecture translated to Drupal bespeaks a content type,
> comments, free-tagging taxomony, vote up/down, Views and a few other things
> (notifications/subscriptions, statistics, flags, etc). Some effort in has
> already been put toward emulating it: http://drupal.org/project/arrayshift
>
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