[support] Something broken in my account database?

Roy Smith roy at panix.com
Tue Nov 17 17:51:25 UTC 2009


I'm running Drupal 5.7.  I've got a user who is having problems  
creating an account.

At /user/register, he (and I can replicate this) fills in the  
username, email address, etc, and clicks on the "create new account"  
button.  This gets him to a screen which says:

oops!  there was a problem...
The e-mail address a1ram at optonline.net is already registered. Have you  
forgotten your password?

If he then clicks on the "Have you forgotten your password" link, and  
enters a1ram at optonline.net in the "username or email address" box, he  
gets, "

oops!  there was a problem...
Sorry, a1ram at optonline.net is not recognized as a user name or an  
email address.

Any idea how to fix this?


----------------
Roy Smith
roy at panix.com




-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.drupal.org/pipermail/support/attachments/20091117/0497190d/attachment.html 


More information about the support mailing list