I'm running Drupal 5.7. I've got a user who is having problems creating an account.
At /user/register, he (and I can replicate this) fills in the username, email address, etc, and clicks on the "create new account" button. This gets him to a screen which says:
oops! there was a problem... The e-mail address a1ram@optonline.net is already registered. Have you forgotten your password?
If he then clicks on the "Have you forgotten your password" link, and enters a1ram@optonline.net in the "username or email address" box, he gets, "
oops! there was a problem... Sorry, a1ram@optonline.net is not recognized as a user name or an email address.
Any idea how to fix this?
---------------- Roy Smith roy@panix.com
Roy Smith ha scritto:
I'm running Drupal 5.7. I've got a user who is having problems creating an account.
At /user/register, he (and I can replicate this) fills in the username, email address, etc, and clicks on the "create new account" button. This gets him to a screen which says:
oops! there was a problem... The e-mail address /a1ram@optonline.net mailto:a1ram@optonline.net/ is already registered. Have you forgotten your password? http://hyc.org/user/password
If he then clicks on the "Have you forgotten your password" link, and enters a1ram@optonline.net mailto:a1ram@optonline.net in the "username or email address" box, he gets, "
oops! there was a problem... Sorry, a1ram@optonline.net mailto:a1ram@optonline.net is not recognized as a user name or an email address.
Any idea how to fix this?
have you checked if this email is registered into your db ? Have you tried with another email ? Have you checked if your db table is not corrupted ?
M.