I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
Thanks.
Steve
It sounds like your $base_url is set wrong and is using HTTPS (SSL) instead of HTTP. If I recall correctly, that's the error you get when you hit HTTP with an SSL request.
Was your dev site running SSL, perhaps? Check your settings.php file.
On Wed, Mar 12, 2008 at 4:58 PM, Steve Edwards killshot91@comcast.net wrote:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
Thanks.
Steve
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On Wed, Mar 12, 2008 at 4:58 PM, Steve Edwards killshot91@comcast.net wrote:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
Thanks.
Steve
-- [ Drupal support list | http://lists.drupal.org/ ]
It sounds like a certificate error, but I don't know why it would be limited to the admin area. Can you browse the non-admin areas using https? Can you get to http://www.example.com/admin?
--Victor
I'm using Secure Pages module, and the admin/* page was set to use https (I think it was a default setting in Secure Pages). Once the new SSL certificate was installed, I was able to get into the Admin area and change the setting.
Thanks,
Steve
Victor Trac wrote:
On Wed, Mar 12, 2008 at 4:58 PM, Steve Edwards killshot91@comcast.net wrote:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
Thanks.
Steve
-- [ Drupal support list | http://lists.drupal.org/ ]
It sounds like a certificate error, but I don't know why it would be limited to the admin area. Can you browse the non-admin areas using https? Can you get to http://www.example.com/admin?
--Victor
Are you using apache or the secure_pages module or someething else to switch between http and https? When I was on one host the secure_pages module wouldn't work properly so I used htaccess. When I migrated that site to another host htaccess wouldn't work properly (seemingly because that host serves https over port 80) but the secure_pages module works. However the secure pages module has a bunch of problems - particularly with caching. I had to turn caching completely off or else I have problems, even when set to default caching.
.sander
Steve Edwards wrote:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
Thanks.
Steve
Quoting Steve Edwards killshot91@comcast.net:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
How about the browser cookies? Did you clear them?
When you say "took it live" exactly what does that mean? Did you review the system and variables tables? Did you clear the session table for the admin uid?
Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/
Live means we pointed the main domain to it instead of the subdomain. Yes, I did clear all the cache tables.
It looks like it was an SSL issue, because the certificate hadn't been installed. Secure Pages had admin/* as using https. Once I could get it, I changed that. I'm good to go now.
Steve
Earnie Boyd wrote:
Quoting Steve Edwards killshot91@comcast.net:
I have a 5.x site using CiviCRM that was developed under a subdomain (i.e. dev.example.com), and we took it live, so it is now at www.example.com. Everything seems to be fine other than the fact that I am unable to access the Admin area. When I try in FF, I get "www.example.com has sent an incorrect or unexpected message: Error Code: -12263", and in Internet Exploder I get the standard "This page cannot be displayed." I can log in and get to other parts of the site just fine. I searched for that error, and it appears to be specific to SSL. I'm using SSL on this site (for CiviCRM and Ubercart), but I shouldn't be using it just to get into the Drupal Admin area, should I?
How about the browser cookies? Did you clear them?
When you say "took it live" exactly what does that mean? Did you review the system and variables tables? Did you clear the session table for the admin uid?
Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/
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Chris Johnson -
Earnie Boyd -
sander-martijn -
Steve Edwards -
Victor Trac